About Course
QLD Crowd Controller & Bodyguard Refresher Training
The QLD Crowd Controller & Bodyguard Refresher Training is designed for existing Queensland Class 1 Security licence holders who need to complete their periodic refresher training for the Crowd Controller and/or Bodyguard licence functions.
This training includes CPPSEC3101 and CPPSEC3131, with HLTAID011 Provide First Aid and HLTAID009 Provide Cardiopulmonary Resuscitation also available where required.
Important: Participants must enrol in and complete the required online component before attending the scheduled face-to-face training.
Training is delivered by NSTA Hillcrest Pty Ltd in partnership with NSTA Pty Ltd (RTO 32292).
🧩 Refresher Training Units
✔ CPPSEC3101
✔ CPPSEC3131
➕ Additional Units Where Required
✔ HLTAID011 – Provide First Aid
✔ HLTAID009 – Provide Cardiopulmonary Resuscitation
🎓 Training Outcomes
✔ Complete refresher training relevant to maintaining Crowd Controller and/or Bodyguard licence functions in Queensland.
✔ Refresh the knowledge and practical skills covered by CPPSEC3101 and CPPSEC3131.
✔ Complete First Aid and/or CPR units where required.
✔ Receive a Statement of Attainment for the refresher units successfully completed.
✔ Support the applicable three-year refresher training requirement for Crowd Controller and/or Bodyguard licence functions.
📘 Entry Requirements
✔ Hold a valid Queensland Class 1 Security licence.
✔ The licence must include the Crowd Controller and/or Bodyguard endorsed function relevant to the refresher training.
✔ Enrol in the required online component before attending.
✔ Complete the required online component before attending the scheduled face-to-face training.
📚 What Will I Learn?
✔ Refresh skills and knowledge relevant to Crowd Controller and Bodyguard security functions.
✔ Review security procedures relevant to the refresher units being completed.
✔ Apply refresher knowledge through scheduled face-to-face training activities.
✔ Maintain current knowledge relevant to Queensland security licence requirements.
✔ Complete First Aid and CPR training where required as part of your refresher requirements.
🎯 Target Audience
✔ Licensed Queensland Crowd Controllers requiring refresher training.
✔ Licensed Queensland Bodyguards requiring refresher training.
✔ Security licence holders who hold both Crowd Controller and Bodyguard functions.
✔ Existing Class 1 Security licence holders approaching their periodic refresher training requirement.
📦 Training Includes
✔ Access to the required online learning component.
✔ Scheduled face-to-face refresher training at NSTA Hillcrest™.
✔ Training covering CPPSEC3101 and CPPSEC3131.
✔ HLTAID011 Provide First Aid where required.
✔ HLTAID009 Provide Cardiopulmonary Resuscitation where required.
✔ Trainer guidance and support throughout the training process.
🧾 Requirements / Instructions
✔ Participants must hold a current Queensland Class 1 Security licence.
✔ The licence must include Crowd Controller and/or Bodyguard endorsed functions.
✔ The online component must be completed before attending face-to-face training.
✔ Participants must continue to meet applicable Queensland security licensing requirements.
🎓 Statement of Attainment
On successful completion, participants will receive a Statement of Attainment for the refresher units successfully completed.
✔ The training supports the applicable periodic refresher training requirement for Crowd Controller and/or Bodyguard licence functions.
✔ Where HLTAID011 Provide First Aid and/or HLTAID009 Provide Cardiopulmonary Resuscitation are successfully completed, the applicable completed units will also form part of the training outcome.
Security licensing remains subject to the applicable Queensland licensing requirements.
🕓 Delivery
✔ Online learning component completed before attendance.
✔ Scheduled face-to-face refresher training at NSTA Hillcrest™.
✔ Regular training dates available throughout the year.
View current QLD Crowd Controller & Bodyguard Refresher Training dates
📍 Training Location
NSTA Hillcrest™ is located at:
18 Elliott Court, Hillcrest QLD 4118
The Hillcrest training facility is conveniently located for participants from Brisbane, Logan, Browns Plains, Ipswich and surrounding South-East Queensland areas.
💼 QLD Security Licence Refresher Information
This refresher training is for existing Queensland Class 1 Security licence holders with the applicable Crowd Controller and/or Bodyguard functions.
Refresher training is required every three years to maintain the applicable Crowd Controller and Bodyguard licence functions.
Participants must continue to satisfy all applicable Queensland licensing requirements.
For more information about Queensland security licensing, visit our
QLD Security Licence Requirements Guide
.
🔎 Explore More Security Training
Looking to expand your security skills or licence functions?
Explore other security training and Skill Sets available through NSTA Hillcrest™.
📞 Enquire About Refresher Training
Not sure which refresher units you need or whether First Aid and CPR should be included?
Contact NSTA Hillcrest™ before booking your training.
☎ 07 3800 8631
✉ hillcrest@nsta.edu.au
📍 18 Elliott Court, Hillcrest QLD 4118
Training is delivered by NSTA Hillcrest Pty Ltd in partnership with NSTA Pty Ltd (RTO 32292).
Frequently Asked Questions – QLD Crowd Controller & Bodyguard Refresher Training
Student Feedback
Feedback from recent NSTA Hillcrest™ training cohorts
Security Canine Skill Set
“The trainer was excellent, and I was quite satisfied with the quality of the assessment and the way it was conducted.
It was quite clear the trainer had extensive experience working with dogs and was very knowledgeable in both theory
and practical demonstrations. I’m now far more confident in my ability to handle canines for security operations.”
— Student Feedback, February 2026
